Skip to Main Content

    Frequently Asked Questions
    International Dentistry Program

    Below you can find answers to commonly-asked questions about applying to the International Dentist Program, DDS.

    Please also see our highly recommended webpages:

    Once a CAAPID application is complete and verified, it gets sent to University Admissions to download once a week on Thursdays. After which, a secondary application automatically gets emailed to you. You may want to contact CAAPID to confirm your application is complete and verified. If you have not received a secondary application invitation email after confirming the above, please contact University Admissions.

    Please check your email for an invitation to your secondary application. Your login information is not active until you have received the invitation email. If you have already received the invitation, you can login here.

    • I have forgotten my pin: The initial pin is one time use so if you’ve already used it to log in and forgot the pin you created, you will need to use the forgot pin feature. If you established a security question, answer it to reset your pin. If you have not established a security question, a temporary pin will be emailed to you, and it will serve as your old pin when prompted to reset it. Do not copy and paste it. It needs to be manually typed to prevent any issues.
    • My account has been disabled: After 3 failed attempts to log in, the system will disable your account. Please contact University Admissions to unlock/enable your account.
    • Helpful tips if you are still experiencing issues logging in: Google Chrome or Microsoft Edge are the preferred web browsers. Ensure they are the latest versions. It may also help to do a computer restart. If using Google Chrome, try using a new incognito window.

    Log into your secondary application portal to check the status of application requirements and documents. After logging in, go to “Application Status” under “Additional Requirements”. Transcripts received by our office require 1-3 business days to be manually linked to your application. If it has not been reflected as received on your application checklist within 3 business days of the receipt date, contact University Admissions for a status update.

    If documents such as ADAT, NBDHE, INBDE, and NBDE Part I and Part II or English Proficiency Test scores are sent to CAAPID, these items are automatically updated on your secondary application checklist upon our weekly download on Thursdays. If documents such as evaluations of international coursework and transcripts/degree certificates are sent to CAAPID and verified by CAAPID as official, we can accept those documents as official as well. For more information on international student requirements, please visit the above webpages.

    Your secondary deadline is your deadline to submit your application and it is unique to each applicant, however, you do still have until the final deadline of July 1st to send in all required documents.

    • The approved format for emailed PDF copies of transcripts is to send them in a secure PDF with a separate following email containing the password. If the PDF document is not secure, an email from our office is sent to your university requiring their confirmation that the transcript/documents are considered official. They will need to confirm with a "Yes" for your documents to be processed.
    • Important note: Please be aware that additional requirements can be added to your checklist if documents sent by your university are deemed incomplete. If you are uncertain whether your transcript lists your graduation information and degree earned, please contact your school before requesting your transcript and ensure the following:
      1. Degree awarded or graduation information including specific degree earned and date awarded
      2. Official degree certificate/diploma
      3. There are also country specific guidelines when sending us your documents. Please visit our International Academic Transcripts webpage for more detailed information. We require all official transcripts to be sent to us directly from the institution you attended.

    We require all official transcripts to be sent to us directly from the institution you attended.

    • Secure PDF in an Email
    We also accept password protected PDFs of transcripts (marksheets, degree supplements, etc.) and degrees (degree certificate, diploma, etc.)  as official. These must be sent directly from the issuing institution in a series of two emails, with “Transcript for (student’s name)” as the subject of each email. One email should include the password protected PDF, the second email should contain the password to access the PDF. For more information on how to password lock a PDF please visit: Securing PDFs with passwords, Adobe Acrobat.
    • Mail

    We accept paper transcripts (marksheets, degree supplements, etc.) and degrees (degree certificate, diploma, etc.) mailed or shipped directly from your school to Admissions Processing.

    Loma Linda University
    Admissions Processing
    11139 Anderson St
    Loma Linda, CA 92350 USA

    • Unsecure PDF in an Email
    If your institution is unable to secure pdf transcripts (marksheets, degree supplements, etc.) and degrees (degree certificate, diploma, etc.) with a password, they can send us an unsecured pdf in an email with “Transcript for (student’s name)” as the subject of the email. This method will require additional verification. The issuing institution will need to respond to LLU when we contact them to verify the authenticity of these documents. If the issuing institution is unable to verify the authenticity of the documents, then official documents will need to be mailed to the address listed above.

    For more information on providing us with your official international transcripts (Marksheets, degree supplements, etc.) and degrees (degree certificate, diploma, etc.) please visit our website at International Academic Transcripts | Loma Linda University (llu.edu). On that same webpage you will find information on approved transcript evaluation companies and country specific information for individuals who attended institutions in India, Pakistan and Iraq.

    • We require a complete academic history of all post-secondary education. If official documents are unavailable for a verifiable reason, we will need full color copies of your transcripts (mark sheets, diploma supplement, etc.), degree certificate (diploma), and translations of all documents not issued in English. Any document that is relevant to the program to which you are applying will need to be evaluated by an evaluation company listed on our website at International Academic Transcripts | Loma Linda University (llu.edu). Proof of hardship in obtaining the transcripts/documents will also be requested of you, such as articles, official notices, and any correspondence you may have had with the institution.
    • If you have asylum or refugee status, we will need a color scanned copy of your I-94 or immigration documents that verify asylum or refugee status.
    • We may also ask for further documentation which we will request by email if needed. Once we receive your documents, it may take time to review them and determine the next steps. If you do not have copies of your documents, please let University Admissions know so we can try to find another solution.

    Recommendation invitations are sent out once the application is submitted and pushed into our systems, which can take up to 48 hours (about 2 days). The email sent contains a link and a pin to our recommender questionnaire. Once your recommender submits their recommendation, it may take up to 30 minutes for it to reflect as received on your application checklist. Applicants can remove, add, or edit recommenders 1 business day after submitting their application.

    Contact Us

    School of Dentistry
    Admissions Office

    Questions regarding Application Deadlines, Program Pre-requisites, Application Decisions, Schedule with an Advisor, and course scheduling

     909-558-4222
    admissions.sd@llu.edu
    For more information, please visit our International Dentistry Program (IDP) page.

    University Admissions 

    Questions regarding LLU Application Login, Required Documents, Transcripts Sent to LLU.

     909-651-5029
    admissions.app@llu.edu
    Contact Us
    Last Updated: 03/18/2024